Front Office / Duty management internship

Website Basecamp IJmuiden

OUR STORY

Basecamp IJmuiden is the first tiny house eco-resort in the Netherlands, now with 33 houses directly on the beach. Basecamp stands for warm hospitality, inspiring guests while also being inspired, and leaving as small a footprint as possible. Basecamp IJmuiden is the blueprint for future developments of new Basecamps both nationally and internationally, such as locations in Amsterdam, Sardinia, Bali, and Tanzania.

THE INTERNSHIP

A large part of your internship will be spent with the front office team, taking care of reservations and guest payments, answering any guest questions, and enhancing the guest experience through our online presence and as a host. Equally important is that you are the link between the reception and the housekeeping and maintenance departments, providing a helping hand when needed.

You are the face of Basecamp IJmuiden; the person our guests turn to for anything they need. Daily tasks will take up a large part of your work. However, your input is needed to further develop the Basecamp concept. All this to improve the quality of our guests’ stay!

Desired start date is October 1st. September 1st is also possible in consultation.

TASKS AND RESPONSIBILITIES

  • Enhancing the guest experience.
  • Being a host by guiding guests during their Basecamp journey; from the beginning to after the end.
  • Internal communication between departments.
  • Handling guest payments and keeping track of other guest-related finances.

THE IDEAL CANDIDATE

Has HBO work and thinking level, a friendly and open attitude, and shows hospitality. Is very flexible and can work proactively and independently in a small team. Problem-solving ability, clear communication, and a hands-on attitude are great qualities for this position.

BENEFITS

  • Compensation by agreement or accommodation if available
  • Increasing your responsibilities
  • Gaining knowledge about sustainable and self-sufficient working and living
  • Full-time internship in an experimental environment
  • Expanding knowledge in many areas of hospitality
  • A driven and enthusiastic team of colleagues
  • Future career opportunities nationally and internationally

To apply for this job email your details to info@basecamp-ijmuiden.nl